Shipping Policy

Welcome to Aromality Life Ltd.! We’re committed to providing fast, reliable, and transparent shipping for all our valued customers. Please review the details of our standard shipping policy below:

Processing Times

- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed after 12:00 PM (PST) or on weekends/holidays will be processed the following business day.

Shipping Options

Standard Shipping
- Delivery Time: 7-15 business days
- Cost: Flat rate $5
- FREE standard shipping for orders over $100 (before taxes and after discounts).

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. Use the tracking number to stay updated on your delivery progress.

Shipping Destinations

- We ship to all U.S. states, including Alaska, Hawaii, and U.S. territories.
- Note: We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us at contact@aromality within 7 days of delivery for assistance. We’ll work to resolve the issue promptly.

Returns & Exchanges

For information about returns, exchanges, or refunds, please visit our [Returns Policy page].

Need Help?

If you have questions about your order or need assistance, feel free to reach out:
- Email: contact@aromality.com
- Phone: (929) 800-2665
- Business Hours: 9:00AM-5:00PM (Mon-Fri)